We strive to provide a safe and comfortable space for our patients always. Following guidance from the Ministry of Health, our clinic continues to uphold protocols to ensure that your health and the health of our team and the community-at-large are protected. Learn more about our measures, with you in mind, as follows.
Before your appointment
We will be asking screening COVID-19 questions 24-48 hours prior to the appointment
We ask that you reschedule your appointment if you have:
Fever, cough, sore throat, shortness of breath, diarrhea, reduced sense of smell or taste
Contact with someone who have experienced the above symptoms
Contact with someone who have a diagnosis of COVID-19
Travelled outside of Canada in the last 2 weeks
We continue to stagger in-person appointments to permit thorough sanitization of treatment rooms, working surfaces and high touch areas before and after each patient
Please arrive on time - if you are running late, kindly contact our office to see if and how we may be able to accommodate your changes
Hand sanitizer is widely available throughout our clinic - we ask that you use it when you first come in
A facial mask is required to enter the clinic
During your appointment
Our front desk staff will check your temperature with our contactless thermometer when you arrive
We ask that you complete a COVID-19 screening questionnaire
We ask that you do not bring anyone with you to your appointment unless you need special assistance for your care in the clinic
Please leave all unnecessary items for your appointment in the car where possible
To practice physical distancing, we may need to ask you to wait in your car and contact you when your appointment is ready
Our waiting area is closed and visits to our clinic are by appointment only
After your appointment
We continue to offer contactless payment with electronic receipts provided
We ask that you use hand sanitizer before you leave our clinic
If you receive a diagnosis of COVID-19 within a week following your appointment, we would appreciate if you could let us know
We extend our gratitude for your patience and understanding with our clinic protocols, and continued trust in our care. While your visit in our clinic may look a little different, have comfort knowing our dedication and thoughtfulness to your care remains the same.
Not yet ready to come in but interested in our skin care products or a virtual consultation? We offer both - contact us for more information so we can get you started.
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